1. How to check my order status?

A: After you register on our website, log in from our system, you can check your order status in real time.

2. What's the shipping method?

A: There are two ways of logistics, express and postal. According to the region, our system will automatically allocate logistics, you can contact us directly if you want to change your shipping method to express. Order inquiry: mkt1@magicshine.com

3. How long does it for my order to get to me?

A：Usually delivered within 5-15 working days.

4. What's the shipping cost?

A： Order over 69.99$.  Free shipping cost

          order                  shipping cost

   39.99$-69.98$                 9.9$

   19.99$-39.98$                14.99$

              -19.98$                 29.99$

5. How / when will you refund my tax?

A: Providing logistics company documents, sent to mkt1@magicshine.com.

We will refund the amount to your payment account within 24 hours.

6. How to contact customer service?

A: For any question on product or availability, please feel free to contact us below:

Service Inquiry: service@magicshine.com

Order inquiry: mkt1@magicshine.com

PS: The order confirmation email will be sent to you after you place your order, maybe you can check it in your spam box.

Tel: (+86)755-29553669

WhatsApp: +86 137 6169 2016