Warranty information

The Magicshine lighting system is warrantied for 24 months from the date of purchase. If you register the lighting system on the Magicshine Website you will receive a bonus 6 month warranty.

Battery packs and AC adapters have a 12-month warranty, and integrated batteries have a 24-month warranty, these items are not eligible for the bonus warranty. 

The warranty is limited to defects in material and workmanship on the lighting system itself, the battery pack and the AC adapter. The warranty is only valid if the affected parts have not been tampered with and there is no intentional damage. 

Please keep your proof of purchase in a safe place. Proof of purchase must be presented in the event of any claim. Please contact the specialist retailer from whom you purchased the device for complaint or warranty claim. 

Alternatively, you can send your complaint or claim directly to Magicshine at

TEL: (+86) 755-295 536 69

FAX: (+86) 755-275 897 77

E-MAIL: service@magicshine.com

In the Event of a justified warranty claim and delivery of a replacement device, you will only be entitled to a model available when replacing. The manufacturer retains the right to make technical modifications.