| Bike Light | Warranty | Extended Warranty | Total |
|---|---|---|---|
| Light head of all series | 2 years | 6 months | 2.5 years |
| The battery of all series | 1 year | / | 1 year |
| Sunglasses | 1 year | / | 1 year |
| Accessories included with a set (mount, straps, etc.) | 1 year | / | 1 year |
| Battery accessories purchased separately (battery/cable/remote) |
1 year | / | 1 year |
| Mount accessory purchased separately | 3 months | / | 3 months |
| Others | / | / | / |
* Integrated batteries series: RN/ALLTY/RAY/SEEMEE and more.
* External battery packs series: MONTEER/MJ/ME and more.
* Due to differences in usage and storage, Magicshine does not provide an extended warranty option for batteries.
* Accidental Damage is defined as any damage due to an unintentional act that is not the direct result of a manufacturing defect or failure. Accidental damage is not covered under the standard warranty of the product.
* Free shipping for orders over $49; for orders under $49, the customer will need to cover the shipping cost.
Please keep your proof of purchase in a safe place. Proof of purchase must be presented in the event of any claim. Please contact the specialist retailer from whom you purchased the device for complaint or warranty claim. Alternatively, you can send your complaint or claim directly to Magicshine at
support@magicshine.com (order from Magicshine.com online store)
service@magicshine.com (order from other sales channels)
In the Event of a justified warranty claim and delivery of a replacement device, you will only be entitled to a model available when replacing. The manufacturer retains the right to make technical modifications.
service@magicshine.com (order from other sales channels)
In the Event of a justified warranty claim and delivery of a replacement device, you will only be entitled to a model available when replacing. The manufacturer retains the right to make technical modifications.
You must purchase Magicshine products through Magishine's official website or from your local authorized Magicshine dealer to receive Magicshine's product warranty. If you purchase Magicshine products from other vendors, such as Aliexpress, Shopee, Lazada, etc., you must obtain after-sales service from that vendor. Magicshine's warranty is not extended to customers who purchase Magicshine products from other online vendors.
Product quality cannot be guaranteed for purchases through sites other than Magishine's official website or from your local authorized Magicshine dealer. If you need after-sales service, you will bear the costs for repairs and or replacement, as well as related tax and/or shipping costs. Please be aware of this when purchasing Magicshine products.
Product quality cannot be guaranteed for purchases through sites other than Magishine's official website or from your local authorized Magicshine dealer. If you need after-sales service, you will bear the costs for repairs and or replacement, as well as related tax and/or shipping costs. Please be aware of this when purchasing Magicshine products.