Magicshine provides professional lighting and services to each customer. Before sending to customers, each product undergoes rigorous testing.
If any customers still receive the malfunctioning product, we feel sorry and encourage you to contact our service first:
Our service team will provide every customer with timely service. Usually, we will give you response in 24 hours(working day Mon-Fri) to help you deal with issue and initiate the refund/return process.
Applicability of returns and refunds
How to return or refund? How long can I get refunds and returns?
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